> For the complete documentation index, see [llms.txt](https://help.littledata.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.littledata.io/advanced/troubleshooting/additional-details-on-orders.md).

# Additional Details on Orders

## Additional details on orders

Littledata adds attribution data to your Shopify orders as note attributes. This page explains what that data is, how to keep it off packing slips, and how to turn it off.

### What are note attributes?

Littledata uses Shopify's [note attributes](https://shopify.dev/docs/api/liquid/objects/order#order-note) to store attribution data with your Shopify orders. This data shows up in the **Additional details** section of an order. Littledata uses it to attribute sales to the right marketing channels.

### Conflicts with shipping and fulfillment apps

Some shipping or fulfillment apps copy note attributes onto packing slips or shipping labels. Shipping software shouldn't print this data on customer-facing documents, but when it does, Littledata's attribution data can show up on printed labels.

This has been reported with ShipStation. If you see unexpected data on packing slips or labels from another provider, this is likely the cause.

You have two options:

* Remove the notes from your packing slip template (see below).
* Turn off note attributes in the Littledata app.

#### Remove additional details from ShipStation packing slips

By default, ShipStation adds note attributes to the **Note From Buyer** field on packing slips. To remove them, edit your packing slip template.

{% stepper %}
{% step %}
**Open ShipStation settings**

In ShipStation, click the cog in the top-right corner and go to **Settings**.
{% endstep %}

{% step %}
**Open your packing slip templates**

Go to **Templates** > **Packing Slips**.
{% endstep %}

{% step %}
**Remove the Note From Buyer tag**

Select your packing slip template, find the **Note From Buyer** tag and delete it. Then save the template.

<figure><img src="https://3956158252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1QhTbrMraNWciQeDvu1b%2Fuploads%2FaemmyKFufTyFLZQYpJA0%2Fimage.png?alt=media&amp;token=2432044b-e26f-445d-a890-5bb6f3235adf" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

If you'd rather keep the **Note From Buyer** tag, you can edit the notes by hand in ShipStation instead.

If you use a different fulfillment app, the same approach works as long as the app lets you edit the HTML of its templates.

### Turn off note attributes

You can choose whether Littledata stores attribution data as note attributes. The setting is on by default.

{% stepper %}
{% step %}
**Open Global settings**

In the Littledata app, go to **Global settings**.
{% endstep %}

{% step %}
**Turn off Note attributes**

Turn off **Note attributes**.
{% endstep %}

{% step %}
**Save**

Click **Save**.
{% endstep %}
{% endstepper %}

If a shipping or fulfillment app is causing problems, we recommend turning this setting off. Littledata has backup attribution methods, so the impact on your order attribution is small.

{% hint style="warning" %}
Turning off note attributes can slightly lower order attribution accuracy. How much depends on things like ad blockers and consent.
{% endhint %}

### What happens after you turn it off or uninstall

If you turn off note attributes or uninstall Littledata, some orders may still have note attributes for a few days. This happens when the order comes from a cart that was created before the change. It stops on its own within a few days.

Need help? Email <help@littledata.io>.

### Related articles

* [Troubleshooting marketing attribution for Shopify](https://help.littledata.io/advanced/troubleshooting/troubleshooting-marketing-attribution-for-shopify)
* [How server-side tracking works](https://help.littledata.io/get-started/how-server-side-tracking-works)