> For the complete documentation index, see [llms.txt](https://help.littledata.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.littledata.io/advanced/troubleshooting/how-to-exclude-orders-by-source.md).

# How to exclude orders by order channel

Littledata now offers the possibility to exclude orders based on the order channel. This setting will let you block orders that you do not want to see in your destinations, like POS orders, Shop App orders, draft orders and channels that are non-attributable, like Facebook and Instagram shops.

## How to exclude orders by order channel

You can stop orders from specific sales channels from being sent to a destination. Use this for orders you don't want in your reports, like POS orders, Shop app orders, draft orders, or channels you can't attribute to marketing, like Facebook and Instagram shops.

### Which orders are excluded by default?

When you add a GA4, Google Ads, Microsoft Ads, Meta, Pinterest, TikTok or Segment connection, **Shopify POS** is already on its exclusion list. In-store orders are not sent to that destination unless you change it.

Each destination has its own list. For example, you can send POS orders to GA4 but keep them out of Google Ads. Read more about [tracking Shopify POS orders](https://help.littledata.io/sources/shopify/tracking-pos-orders).

Klaviyo and Attentive don't have this setting.

### Exclude a known order channel

{% stepper %}
{% step %}

#### Open the destination's settings

In the Littledata app, find the destination card, click the **⋯** menu on its card and choose **Settings**.
{% endstep %}

{% step %}

#### Open Data customization

Open the **Data customization** tab and find **Order channels exclusion list**.
{% endstep %}

{% step %}

#### Pick the channel

Click the search box. Under **Known channels**, pick the channel you want to exclude, or type its name to search. Repeat for each channel.
{% endstep %}

{% step %}

#### Save

Save your settings. Orders from those channels are no longer sent to this destination.
{% endstep %}
{% endstepper %}

To send a channel's orders again, for example Shopify POS, remove it from the list (click the **x** on its tag) and save.

### Exclude a custom order channel

If the channel isn't in the list, you can add it with its App ID.

{% stepper %}
{% step %}

#### Find the App ID in Shopify

In Shopify admin, go to **Orders** and open an order that came from the channel you want to exclude. Shopify doesn't show the App ID on the page, so add `.json` to the end of the order's URL and press Enter.

<figure><img src="https://3956158252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1QhTbrMraNWciQeDvu1b%2Fuploads%2FYZJt689TAKOt2RF9tq3K%2Fimage.png?alt=media&amp;token=f5d0c0e7-93d8-4f48-91e0-5bd7be45d295" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Copy the app\_id value

Search the page for `app_id` (Ctrl + F or Cmd + F) and copy its value.

<figure><img src="https://3956158252-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1QhTbrMraNWciQeDvu1b%2Fuploads%2FDiTVl808Vns9zxW92zeQ%2Fimage.png?alt=media&amp;token=04e018c9-90f3-4492-9733-57d37b6b32e1" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Open the exclusion list

In the Littledata app, find the destination card, click the **⋯** menu on its card and choose **Settings**. Open the **Data customization** tab and find **Order channels exclusion list**.
{% endstep %}

{% step %}

#### Create the custom channel

Click **Create custom channel**. Enter a **Channel name** (any name you like) and paste the value into **App ID**. Both fields are required. Click **Save**.
{% endstep %}

{% step %}

#### Save your settings

Save your settings. Orders from that channel are no longer sent to this destination.
{% endstep %}
{% endstepper %}

### Related articles

* [Changing the data pipeline settings](https://help.littledata.io/advanced/developer/data-pipeline-settings)
* [Tracking Shopify POS orders](https://help.littledata.io/sources/shopify/tracking-pos-orders)