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Derive a new custom event

Spin a meaningful slice of an existing standard event into its own named event without touching the original.

Your Shopify store already fires events like purchase and checkout. Sometimes a slice of one of those events matters on its own: high-value orders, first-time subscribers, wholesale.

A custom event lets you give that slice its own name and send it as an extra event, while the original keeps flowing untouched.

What you can do with it

Reach for a custom event whenever you want a named event for one specific scenario:

  • Name a conversion your destination expects. Ad platforms and email tools often want a specific event name for a conversion or flow trigger. Derive a qualified_lead from a checkout event so Meta gets exactly the name it looks for.

  • Give a segment its own event such as high-value orders, wholesale, first-time subscriptions. Derive a vip_purchase from purchase that only fires above an order total, so that slice reports and optimizes on its own.

  • Create a dedicated conversion to optimize ads against. An event that fires only for the customers you want more of gives Meta or Google Ads a precise signal to bid toward, instead of treating every purchase the same.

  • Send a variant with different data. Custom events carry their own field mappings, so you can send a reshaped version to a destination without touching the original.

How custom events work

Every custom event is built on a base event, and the base event determines everything at the start: when your custom event fires and what data it carries. You don't build the payload from scratch. The moment it's created, your custom event inherits the complete field mappings of its base, so it's already sending a full, valid payload to your destination.

From there you shape it into what you need: rename it, narrow when it fires with trigger conditions, and change any mapping. A typical custom conversion looks like this: base it on purchase, add a condition so it only fires for first-time subscribers, and Meta gets a dedicated NewSubscriber conversion to optimize against, while the standard purchase event keeps flowing untouched.

Once created, the custom event appears in the events list and behaves like any other event: you can edit, enable, disable, or delete it.

1

Create a custom event

In the destination's Events tab, click Add event.

2

Name it and pick a base event

The base event determines when your custom event fires and which mappings it starts with. In this example, high_value_purchase fires whenever a purchase event fires.

3

Add a description

Optional, but recommended. A short note on why the event exists makes your setup much easier to maintain later.

4

Scope it with trigger conditions

Without trigger conditions, every purchase now sends two events to this destination: purchase plus high_value_purchase. Add trigger conditions in the event editor so your custom event only fires in the scenarios you care about, for example only when the event total is over a threshold.

5

Adjust the mappings

Your custom event inherits every field mapping from its base event, so it works without any changes. Edit them if the variation needs different data: change a source field or add custom parameters. Use the event preview to check the payload.

6

Save

7

Check the event in the list

Your custom event now appears in the events list. Use its three-dot menu to enable, disable, edit, or delete it.

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